Buffini & Company Resources

How to Handle an Incoming Call

3:01 video

Ever get a sign call and the person askes a bunch of questions but isn’t exactly eager to give you any information in return?

Many times, people aren’t ready to commit to working with an agent when they’re calling about a property. They just want some quick information and if you don’t handle the call skillfully, you risk hanging up the phone without even knowing the name of the person you were talking to, much less how to contact them to follow-up or provide additional information.

Watch the Incoming Call Role Play above and learn how to handle your next call like a pro!

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